Camper Safety

Camper safety is our number one priority!

The American Camp Association is the leading authority in youth development, and we use their standards to guide our decision-making process in all aspects of camp. These strict guidelines ensure a safe and fun summer for campers, staff, and camper families.

Our staff is trained and certified in every activity we offer before campers arrive.
Staff is also First Aid, and CPR certified. This summer, a selected group of counselor will also be Lifegaurd certified and will be on duty during pool use.
A Camp Nurse will attend to any medical needs that arise and administer medications that you send.
We will make sure your child stays hydrated and fed throughout the day.
Also, we have a child protection plan in place to ensure that Camp RIO is a healthy, safe place for your child to thrive!
With the emergence of COVID-19, we have also implemented preventative safety procedures.
A fence secures our entire camp property with two entrance gates kept locked and monitored with security cameras at all times.
We have rigorous policies on who we allow into the campgrounds. All visitors must also report to the main office for a background screening.
Approved visitors are accompanied by a staff member at all times.
Campers are never left unsupervised, and counselors follow the rule of 3: Counselors and campers must always travel in a group of 3 at all times.
Camper updates are provided to parents through the Bunk1 app.
We want the safest camp experience for your child and welcome your input or suggestions on our policies.

Communication With Your Child While At Camp

Stay in touch with your child during overnight camp

We understand that it can be difficult for many families to have a child spend time away from home, especially if it's the first time. That is why we give parents updates on their campers using Bunk1.

What is Bunk1?

Bunk1 is a face recognition software that allows families an easy way of staying connected with their child(ren) while at camp by providing photos, handwritten notes, and videos straight to your account.

How Do I Get Started?

Once you register your child for overnight camp, the summer camp manager will inform you when it's time to start your Bunk1 account. You can also search for Bunk1 in your App Store.

New to Bunk1?

New users Click “New Here? Get Started” or, if using the mobile app, “Sign Up.”
Complete the form using the Invitation Code: 20RIO22
You will be prompted to select a bundle for access to your Parent Portal. Bundles include credits for you to send Bunk Notes and enhance your notes with borders, photos, sports scores, and puzzles, or add Bunk Reply Stationery.

Photo Gallery With Facial Recognition

Save Favorite Photos for easy access to pictures of your camper all year-round.
Upload a profile photo of your camper. The facial recognition feature will scan all the uploaded photos and notify you when photos of your camper are detected.
Share photos on social media or email a photo to the family.
Customize Unique Photo Gifts such as photo books, mugs, calendars, phone cases, and more.
Order high-resolution digital downloads or prints.

Send and Receive Bunk Notes

Send Bunk Notes day or night. we receive a pdf at10 AM CST each day containing all Bunk Notes received in thelast 24 hours. Receive a handwritten note from your camper into your Bunk1account.

Register for Bunk1 before camp, purchase Bunk Replystationery and print out enough copies to last the summer. Or use credits and add the stationery when you send a BunkNote.
Make sure your camper knows to write on the barcoded stationery.
Camp staff collect in Bunk Replies & send through the Bunk1 system.
Bunk1 scans the barcode & sends the Reply to your account.

Bunk1 Customer Service

The Bunk1 team is available to support you 7 days a week during peak season. They guarantee a response within 24 hours and it's usually much quicker than that.

Please call Bunk1 at 212-974-9112 or emailsupport@bunk1.com. For FAQ’s related to the services above, visit www.bunk1family.com/faqs